Vozzcom offers inbound and outbound call center services
Retention Sales
Direct Sales
Customer service support
Equipment recovery dispatching
Our call center services address multiple challenges
Reduced Costs
Our services allow you to reduce your overall costs, while providing exceptional customer satisfaction.
Scalable Workforce
Your needs may change from month to month. Our service can offer automatic scaling to meet your fluctuating business requirements.
Current Technology
Vozzcom offers the most current call center technology so you do not need to implement or maintain the infrastructure. No up-front costly investment is required.
Reporting
Our real-time reporting provides easily-understood metrics to help you improve your decision-making process.
Technology Partners
Five9
Five9 is a leading provider of cloud contact center software. They are driven by a passion for transforming contact centers into customer engagement centers of excellence and a deep understanding of the cost and complexity involved in running a contact center.
Verizon Field Force Manager
Verizon Field Force Manager is a workforce management solution that encompasses everything from mobile timesheets and barcode scanning to remote scheduling and geofencing. It provides the visibility needed to drive efficiency in the field and the data needed to streamline processes for all types of organizations.